Students attending this seminar:

1. Acquire an understanding of the general framework for both telephony and networking that provides
     a base for understanding how to get the most from future converged networks
2. Understand essential buzzwords and standards in the telecommunications industry
3. Determine criteria for choosing cost-effective telecommunications service suppliers
4. Understand the interrelation of data communications networks, telecommunications networks, and the Internet
5. Understand where and when to deploy ISDN services
6. Understand where new telecommunications services and products can save costs
7. Understand the digital transmission hierarchy including T1, T3 and SONET
8. Understand Hybrid and PBX equipment and where to effectively deploy it
9. Review new telecommunications services and equipment
10. Understand networking security and reliability measures
11. Know how to design and implement a Local Area Network that supports VoIP
12. Understand available voice communications services and how to use them
13. Generally understand telephone tariffs and service billing enabling you to reduce costs
14. Understand An overview of Asynchronous Transfer Mode (ATM) operation and status
15. Identify and understand key standards and their resultant communications products
16. Techniques to evaluate and select a PBX vs. CENTREX services
17. Understand packet switching basic operation and its advantages and disadvantages
18. Know the technologies used in wireless and cellular based telephony
19. The ability to select the best carrier for your business
20. Methodology to help decide which cellular or wireless based system is best for your company
21. An introduction to and explanation of microwave and satellite technology
22. An appreciation of new emerging standards including Bluetooth, 802.11a, and 802.11b
23. Use the ISO seven layers to understand how communications products and services interoperate