Telephony Changing to Telecommunications

Convergence - Telecommunications vs. Telephony

Telecommunications Standards

The International Standards Organization (ISO) Seven Layer Model

Compatibility vs. OSI Layers

Telephony or Voice Communication

Voice Network Components and Their Function

Telephones

Local Loops

Loading Coils

Channel Banks

Telephone Company Office Classes and Switching Systems

Telephone Companies

Universal Service and Equal Access

Local Exchange Carriers (LECs) or Incumbent Local Exchange Carriers (ILECs)

Competitive Local Exchange Carriers (CLECs)

FCC August 1996 Ruling Overview

Common Carrier Services

Voice Grade Channels and Circuits

Special 500, 700, 800, 900 Number Services

North American Numbering Plan

Carrier Identification Codes

Telephone Billing and Tariffs

Local Access and Transport Areas (LATAs)

Billing Methods -- Miles vs. Usage

Metered Use -- Time Logging Increments

Exercise: Evaluating Long Distance Plans

Selecting Telephone Services and Vendors

Geographic Coverage

Cost Analysis and Trade-Offs

PBX, CPBX, CTI Telecommunications Equipment and Competitive Services

Automatic Route Selection (ARS)/Least Cost Routing (LCR)

Voice Mail Messaging

Computer Telephone Integration (CTI)

VoIP

Automatic Call Distribution (ACD)

Automatic Number Identification (ANI)

Dialed Number Identification Service (DNIS)

CENTREX Services

CENTREX vs. PBX Advantages/Disadvantages

Network Signaling Techniques

In-Band Signaling

Common Channel Signaling

ITU (CCITT) SS7 Signaling

Custom Local Area Signaling Services (CLASS)

CENTREX Line Assignment Service (CLAS)

Virtual Private Networks

Advanced Intelligent Network (AIN)

Class Exercise: Centrex vs. PBX

Networking Concepts

Integrated Services Digital Network (ISDN)

Basic Rate Interface (BRI)

Primary Rate Interface (PRI)

ISDN Components

Terminal Adapters

U-Interface and NT-1

SPID# - Service Profile Identifier Number

Networking

Data and Voice Characteristics<

Digital Communications Fundamentals

Voice, Images (Pictures) and Video as Data

Data Communications Hardware

Repeaters and Hubs

Bridges and Switches

Routers

Gateways

Personal Computers and Communications Software

Client Software

Server Software

The PC Modem Standards - RS-232, V.92 and More

Modems Data Encoding (QAM) and Compression

Quadrature Amplitude Modulation (QAM)

Data Compression

CSU/DSU Interface

Multiplexers and Multiplexing Concepts

Frequency Division

Cable Modems and Frequency Division Multiplexing

WDM and DWDM

Cable Modem Network Components

Digital Subscriber Line (DSL) Components

Time Division

Statistical Time Division

Wide Area Networking

Packet Switching

The Internet and TCP/IP

Local Area Networks (LANs)

Twisted Pair Cable - CAT5, CAT5e, CAT6, etc.

Fiber Optic Technologies

Single Mode Fiber

Multi Mode Fiber

IEEE Specifications and the ISO Model

IEEE LAN Standards Development

What Do IEEE Specifications Mean Anyway?

LAN Market Organization Software and Protocol Stacks

TCP/IP Networks

Bridges, Routers and Gateways

LANs to WANs

Voice over IP (VoIP)

Digital Telecommunications

Packet Switching

Circuit vs. Packet Switching

Packets vs. Frames vs. Cells

Frame Relay or Fast Packet Services

Data Link Connection Identifier (DLCI)

Digital Networking and Synchronous Digital Hierarchy (SDH)

Digital Transmission Services

T Carrier Lines and Services

Digital Services (Ds) Channel Designations and Speeds

Fractional T1 and T3

B8ZS

Drop/Add Multiplexers

Extended Superframes

Asynchronous Transfer Mode (ATM)

Switched Multi-megabit Data Service (SMDS)

Synchronous Optical Network (SONET) Service

STS Levels and OC Circuits

OC-Multiplexing Hierarchy

Dense Wave Division Multiplexing (DWDM)

Add/Drop Multiplexers (ADM)

Lite Terminating Equipment (LTE)

Traffic Grooming

SONET Self-Healing Ring Operation

Wireless Communications and Security

Microwave and Satellite

Microwave Transmission Technology Basic Concepts

Transmission Frequencies and Characteristics

Satellite Communications

Satellite Positions and Bands

GEO, MEO, and LEO

Applications - Telephony, DSS, and GPS

Earth Station Equipment and Satellite Service Suppliers

VSAT Terminals

Effectively Employing Microwave and Satellite Communications in Your Network

Cellular Network Basics

Wireless vs. Wire-Line Carriers

Cells and Frequency Re-Use

Mobile Telephone Switching Office (MTSO)

Mobile Switching Center (MSC)

Call Density

Rates and tariffs - Picking a Cellular Provider

Time Division Multiple Access (TDMA) vs. Code Division Multiple Access (CDMA) Techniques

Time Division Multiple Access (TDMA)

CDMA

Global System for Mobile (GSM) Communications

Advanced Mobile Phone Service (AMPS)

Personal Digital Assistants

New Wireless Networking and Communication Services

Migration to Digital Cellular - 2G, 3G and 4G Wireless

Bluetooth

3G Networking

Radio Networks

Wireless LANs

SOHO (Small Office / Home Office) Networks

802.11a, 802.11b, and 802.11g

Spread Spectrum Radio

Infrared

GPSS Locator Services

Wireless Local Loop

Local Multi-Point Distribution System (LMDS)

Multipoint Multi-channel Distribution System (MMDS)

Class Exercise:Develop a Network Security and Disaster Recovery Strategy

Class Exercise Explanations

Exercise #1-Evaluating Long Distance Plans

Exercise #2-PBX vs. CENTREX

Exercise #3-Develop a Network Security and Disaster Recovery Strategy